Outsized capabilities, outsized impact

Outsized capabilities, outsized impact

The effects of climate change are increasingly evident. Who better than re/insurers – blessed with the advantages of data, expertise, and balance sheets – to play an outsized role in driving broad-based adaptation to changing global climate, as well as the transition...
Pricing strategies for an emerging normal

Pricing strategies for an emerging normal

Medical schemes generated excess reserves during the pandemic, most intending to return these to members in future years. The approach taken to giving back by individual medical schemes could significantly impact their near-term competitiveness and sustainability....
The cascading benefits of good strategy

The cascading benefits of good strategy

That institutional customers would look for long-term relationships with ‘good partners’ is both intuitive and uncontroversial: broadly, and across industries. Less well appreciated perhaps is that core to successful long-term partnerships is a well-formulated,...

在新的客戶參與時代中建立關係

本文基於對全球資產管理行業的取證和觀察;然而,這些經驗同樣適用於傳統上通過面對面接觸來支持企業間關係的其他行業。 將目標客戶轉變為客戶的過程通常依賴於信任的發展,尤其是信任供應商能夠提供具有預期價值的產品和服務。在競爭激烈的資產管理行業,這種信任傳統上是通過面對面(“F2F”)互動來幫助建立的。這些與資管經理的人際交往對解釋投資理念和能力、協調服務和建立責任來說至關重要。然而,新冠疫情改變了面對面互動的準則,從而影響了信任建立的過程。 新興客戶偏好畫像 通過對14 個國家/地區的3,000...

在新的客户参与时代中建立关系

本文基于对全球资产管理行业的取证和观察;然而,这些经验同样适用于传统上通过面对面接触来支持企业间关系的其他行业。 将目标客户转变为客户的过程通常依赖于信任的发展,尤其是信任供应商能够提供具有预期价值的产品和服务。在竞争激烈的资产管理行业,这种信任传统上是通过面对面(“F2F”)互动来帮助建立的。这些与资管经理的人际交往对解释投资理念和能力、协调服务和建立责任来说至关重要。然而,新冠疫情改变了面对面互动的准则,从而影响了信任建立的过程。 新兴客户偏好画像 通过对 14 个国家/地区的 3,000...